the Keene Cinemas MovieSite

 

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Out-of-date movie listings?

 

Here's why...

While the possibility of human error server side can never be ruled out, there are a few simple steps you can take to fix the issue if it is occurring within your browser, as is normally the case.  The first and easiest fix is to simply Refresh the browser, usually by pressing the "F5" key on your keyboard.  If that doesn't work, you can always restart your computer - remember to make sure that in between stopping and starting your computer it should remain completely off for at least a minute for best results.

Sometimes that's not enough.  There is, for example, one known issue which afflicts Microsoft's Internet Explorer, the browser that comes built-in to Windows.  The best fix is to simply switch to a better, safer, more secure, and feature-rich browser, such as the no-strings-attached and free browser called Firefox, which can be downloaded by clicking here:

http://www.getfirefox.com

Using Firefox as your main web browser (in place of Internet Explorer) can clear up many problems, such as these.  However, be aware that some websites have chosen not to be compatible with any browser except Internet Explorer.  Still, over 99% of all websites are built to a higher and more compatible standard, and of course, installing Firefox does not remove Internet Explorer - meaning that you can simply use Internet Explorer when absolutely necessary on those few sites that require it.

If for some reason you find it essential to continue to use Internet Explorer as your main web browser, the following steps have been known to force the most recent version of this browser to stop displaying old and out-of-date webpages:

  • In the Internet Explorer web browser click on Tools, then choose Internet Options.

  • On the General Tab, find the "Browsing history" section and in this section click the "Delete..." button.

  • At the top of this new windows, find the "Temporary Internet Files" section and click the "Delete files..." button.

  • On the confirmation popup, click yes.

  • It will start deleting all old pages stored on your computer.  This may take several minutes.

  • For good measure, once it finishes, shut down the computer for one minute and restart.  Now, when you come back to our website, you should be seeing the correct and up-to-date movie listings and webpages on our server.

If you have any questions about any of the above, or it fails to work for you, you have two options.  If you believe that something is actually wrong with the website itself, you may contact the webmaster by email at

webmaster@keenecinemas.com

or report the issue by visiting the feedback page here:

Otherwise, if you need computer help, we recommend eFix Computer Consulting for all your home and business computer needs, onsite or offsite, call anytime 9am-9pm, seven days/week: 603-283-6601 or email at benn@4efix.com.  The first call is free.

 

 

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